Delivery & Installation

Reliably delivered

We deliver your made-to-measure windows securely packed straight to your door — across Germany.

Delivery area

All of Germany (all postcode areas). Delivery to your address or to the building site.

Delivery time

Approx. 3–5 weeks after order confirmation. The exact date is confirmed once your order is received.

Packaging

Professionally packed on a pallet, secured against transport damage.

Freight delivery

Delivery by freight carrier to the kerbside. Unloading assistance on request.

Delivery process

  1. 1

    Order confirmation

    After you confirm the quote, you receive a written order confirmation with an expected delivery date.

  2. 2

    Production

    Your windows are manufactured to your exact measurements. Delivery time approx. 3–5 weeks.

  3. 3

    Dispatch notification

    You receive an email with tracking information as soon as your goods are dispatched.

  4. 4

    Delivery

    The freight carrier delivers to the agreed address. Please check for completeness and damage on receipt.

Installation

We deliver all products for self-installation or installation by your own tradesperson. Windows and doors arrive fully ready for installation.

On request, we can put you in touch with qualified installers in your region. Please let us know in your enquiry.

Important: For a correct installation we recommend engaging a qualified window installer. We accept no liability for faulty self-installation.